{"id":445,"date":"2026-01-28T00:07:27","date_gmt":"2026-01-28T00:07:27","guid":{"rendered":"https:\/\/solucionescomputacionales.com\/?page_id=445"},"modified":"2026-01-28T22:52:30","modified_gmt":"2026-01-28T22:52:30","slug":"software","status":"publish","type":"page","link":"https:\/\/solucionescomputacionales.com\/?page_id=445","title":{"rendered":"P\u00f3lizas de Servicio"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|tablet\u00bb next_background_color=\u00bb#edeffa\u00bb admin_label=\u00bbHero\u00bb _builder_version=\u00bb4.27.2&#8243; use_background_color_gradient=\u00bbon\u00bb background_color_gradient_type=\u00bbcircular\u00bb background_color_gradient_direction_radial=\u00bbtop right\u00bb background_color_gradient_stops=\u00bbrgba(255,255,255,0) 20%|rgba(1,77,183,0.9) 100%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(255,255,255,0)\u00bb background_color_gradient_start_position=\u00bb20%\u00bb background_color_gradient_end=\u00bbrgba(1,77,183,0.9)\u00bb background_image=\u00bbhttps:\/\/solucionescomputacionales.com\/wp-content\/uploads\/2026\/01\/Diseno-sin-titulo-3.png\u00bb background_position=\u00bbbottom_left\u00bb custom_margin=\u00bb||-2px|||\u00bb custom_padding=\u00bb110px|0px|59px|0px|false|false\u00bb custom_padding_tablet=\u00bb50px||50px||true\u00bb custom_padding_phone=\u00bb|||\u00bb bottom_divider_style=\u00bbasymmetric\u00bb bottom_divider_height=\u00bb50px\u00bb bottom_divider_flip=\u00bbhorizontal\u00bb bottom_divider_height_tablet=\u00bb90px\u00bb bottom_divider_height_phone=\u00bb80px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb2_3,1_3&#8243; _builder_version=\u00bb4.16&#8243; custom_width_px=\u00bb1280px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb2_3&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; text_font=\u00bbMontserrat||||||||\u00bb text_text_color=\u00bbrgba(255,255,255,0.7)\u00bb text_font_size=\u00bb20px\u00bb text_line_height=\u00bb1.8em\u00bb header_font=\u00bbMontserrat|700|||||||\u00bb header_font_size=\u00bb44px\u00bb header_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbMontserrat|600||on|||||\u00bb header_6_text_color=\u00bbrgba(255,255,255,0.7)\u00bb header_6_font_size=\u00bb16px\u00bb header_6_letter_spacing=\u00bb2px\u00bb header_6_line_height=\u00bb1.5em\u00bb background_layout=\u00bbdark\u00bb max_width=\u00bb780px\u00bb text_font_size_tablet=\u00bb\u00bb text_font_size_phone=\u00bb15px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h6><\/h6>\n<h1>P\u00f3lizas de Servicio<\/h1>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbServices\u00bb _builder_version=\u00bb4.16&#8243; background_color=\u00bb#edeffa\u00bb min_height=\u00bb949.5px\u00bb custom_margin=\u00bb||-27px|||\u00bb custom_padding=\u00bb20px|||||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.27.2&#8243; text_font=\u00bbMontserrat||||||||\u00bb text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.8em\u00bb link_font=\u00bbMontserrat|700|||||||\u00bb link_text_color=\u00bb#fa546d\u00bb link_font_size=\u00bb22px\u00bb link_line_height=\u00bb1.5em\u00bb header_font=\u00bb||||||||\u00bb header_2_font=\u00bbMontserrat|700|||||||\u00bb header_2_font_size=\u00bb40px\u00bb header_2_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbMontserrat|600||on|||||\u00bb header_6_text_color=\u00bb#ffb342&#8243; header_6_font_size=\u00bb16px\u00bb header_6_letter_spacing=\u00bb2px\u00bb header_6_line_height=\u00bb1.5em\u00bb text_orientation=\u00bbcenter\u00bb max_width=\u00bb1791px\u00bb max_width_last_edited=\u00bboff|desktop\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb|||\u00bb custom_padding=\u00bb|0px||||\u00bb header_2_font_size_tablet=\u00bb\u00bb header_2_font_size_phone=\u00bb24px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h6><b data-path-to-node=\"9,0\" data-index-in-node=\"0\">Deja la tecnolog\u00eda en nuestras manos y enf\u00f3cate en lo que realmente importa:<\/b><\/h6>\n<h2><b data-path-to-node=\"9,0\" data-index-in-node=\"0\">\u00abhacer crecer tu negocio\u00bb<\/b><\/h2>\n<p data-path-to-node=\"5\">En el mundo empresarial, un minuto de sistema ca\u00eddo es un minuto de ingresos perdidos. Con una p\u00f3liza de servicio te garantizamos la continuidad de tu negocio.<\/p>\n<ul>\n<li style=\"text-align: left;\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\" style=\"font-size: 16px;\">Soporte T\u00e9cnico Especializado:<\/b><span style=\"font-size: 16px;\"> Preventivo y correctivo para laptops, desktops y servidores.<\/span><\/li>\n<li data-path-to-node=\"6\" style=\"text-align: left;\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\" style=\"font-size: 16px;\">Infraestructura de Red:<\/b><span style=\"font-size: 16px;\"> Optimizaci\u00f3n de conectividad, Wi-Fi y cableado estructurado.<\/span><\/li>\n<li data-path-to-node=\"6\" style=\"text-align: left;\"><b data-path-to-node=\"7,2,0\" data-index-in-node=\"0\" style=\"font-size: 16px;\">Ciberseguridad y Respaldo:<\/b><span style=\"font-size: 16px;\"> Protecci\u00f3n total de tus datos cr\u00edticos.<\/span><\/li>\n<li data-path-to-node=\"6\" style=\"text-align: left;\"><b data-path-to-node=\"7,3,0\" data-index-in-node=\"0\" style=\"font-size: 16px;\">Gesti\u00f3n de Software:<\/b><span style=\"font-size: 16px;\"> Instalaci\u00f3n, licencias y soluciones en la nube.<\/span><\/li>\n<\/ul>\n<h6 data-path-to-node=\"8\">Respuesta inmediata y soluciones efectivas que reducen costos operativos y eliminan el estr\u00e9s tecnol\u00f3gico.<\/h6>\n<p>&nbsp;<\/p>\n<p><strong>Propuestas de P\u00f3lizas de Servicio Integral IT<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_tabs _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_tab title=\u00bbP\u00f3liza Esencial\u00bb _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h5><strong>Ideal para empresas de 3 a 7 usuarios o equipos.<\/strong><\/h5>\n<ul>\n<li>4-5 horas soporte en sitio al mes.<\/li>\n<li>4-6 horas de soporte remoto al mes.<\/li>\n<li>Respuesta v\u00eda WhatsApp menos de 30 minutos.<\/li>\n<li>Horario: Lunes a viernes 9 am &#8211; 6 pm y S\u00e1bado 10 am &#8211; 2 pm<strong style=\"color: #333333; font-size: 16px;\"><\/strong><\/li>\n<\/ul>\n<h5><strong style=\"color: #333333; font-size: 16px;\"><\/strong><strong style=\"color: #333333; font-size: 16px;\">Mesa de servicio:<\/strong><\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>SOPORTE REMOTO: Soluci\u00f3n de problemas t\u00e9cnicos en menos de 2 horas y 1 hora para incidencias cr\u00edticas.<\/li>\n<li>SOPORTE EN SITIO: Tiempo de atenci\u00f3n 12-24 horas h\u00e1biles y 4 horas para incidencias cr\u00edticas.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_tab][et_pb_tab title=\u00bbP\u00f3liza Pro\u00bb _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h5><strong>Ideal para empresas de 8 a 12 usuarios o equipos.<\/strong><\/h5>\n<ul>\n<li>4-5 horas soporte en sitio al mes.<\/li>\n<li>8-10 horas de soporte remoto al mes.<\/li>\n<li>Respuesta v\u00eda WhatsApp menos de 15 minutos.<\/li>\n<li>Horario: Lunes a viernes 9 am &#8211; 6 pm y S\u00e1bado 10 am &#8211; 2 pm<\/li>\n<\/ul>\n<p><strong>Mesa de servicio:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>SOPORTE REMOTO: Soluci\u00f3n de problemas t\u00e9cnicos en menos de 2 horas y 1 hora para incidencias cr\u00edticas.<\/li>\n<li>SOPORTE EN SITIO: Tiempo de atenci\u00f3n 12-24 horas h\u00e1biles y 4 horas para incidencias cr\u00edticas.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_tab][et_pb_tab title=\u00bbP\u00f3liza Elite\u00bb _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h5><span class=\"cf0\"><strong>Ideal para empresas de 13 a 16 usuarios o equipos.<\/strong><\/span><\/h5>\n<ul>\n<li><span class=\"cf0\">12-14 <span style=\"font-family: inherit; font-weight: normal;\">Horas de soporte presencial por t\u00e9cnico especializado en tus oficinas (2 dias a la semana).<\/span><\/span><\/li>\n<li>12-15 horas de soporte remoto al mes.<\/li>\n<li>Respuesta v\u00eda WhatsApp menos de 15 minutos.<\/li>\n<li>Horario: Lunes a viernes 9 am &#8211; 6 pm y S\u00e1bado 10 am &#8211; 2 pm<\/li>\n<\/ul>\n<p><strong>Mesa de servicio:<\/strong><\/p>\n<ul>\n<li>SOPORTE REMOTO: Soluci\u00f3n de problemas t\u00e9cnicos en menos de 2 horas y 1 hora para incidencias cr\u00edticas.<\/li>\n<\/ul>\n<p>[\/et_pb_tab][\/et_pb_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; specialty=\u00bbon\u00bb next_background_color=\u00bb#ffffff\u00bb padding_bottom_2=\u00bb40px\u00bb admin_label=\u00bbServices\u00bb _builder_version=\u00bb4.16&#8243; background_color=\u00bb#edeffa\u00bb custom_margin=\u00bb||50px|||\u00bb custom_padding=\u00bb0px|0px|0px|0|false|false\u00bb bottom_divider_style=\u00bbasymmetric\u00bb bottom_divider_height=\u00bb50px\u00bb bottom_divider_arrangement=\u00bbabove_content\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; 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_builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; text_font=\u00bbMontserrat||||||||\u00bb text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.8em\u00bb link_font=\u00bbMontserrat|700|||||||\u00bb link_text_color=\u00bb#fa546d\u00bb link_font_size=\u00bb22px\u00bb link_line_height=\u00bb1.5em\u00bb header_font=\u00bb||||||||\u00bb header_2_font=\u00bbMontserrat|700|||||||\u00bb header_2_font_size=\u00bb40px\u00bb header_2_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbMontserrat|600||on|||||\u00bb header_6_text_color=\u00bb#ffb342&#8243; header_6_font_size=\u00bb16px\u00bb header_6_letter_spacing=\u00bb2px\u00bb header_6_line_height=\u00bb1.5em\u00bb max_width_last_edited=\u00bboff|desktop\u00bb module_alignment=\u00bbleft\u00bb custom_margin=\u00bb|||\u00bb custom_padding=\u00bb|||\u00bb header_2_font_size_tablet=\u00bb\u00bb header_2_font_size_phone=\u00bb24px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h6><\/h6>\n<h2>Servicios Incluidos<\/h2>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb29.6875px|0px|0|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column_inner type=\u00bb1_2&#8243; saved_specialty_column_type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.27.2&#8243; text_font=\u00bbMontserrat|700|||||||\u00bb link_font=\u00bb||||||||\u00bb link_text_color=\u00bb#ffffff\u00bb header_4_font=\u00bbMontserrat|700|||||||\u00bb header_4_font_size=\u00bb16px\u00bb header_4_line_height=\u00bb1.5em\u00bb background_color=\u00bb#014db7&#8243; background_layout=\u00bbdark\u00bb custom_padding=\u00bb20px|20px|20px|20px|true|true\u00bb animation_style=\u00bbzoom\u00bb animation_intensity_zoom=\u00bb20%\u00bb border_radii=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h4><span>Atenci\u00f3n v\u00eda telef\u00f3nica, WhatsApp y correo electr\u00f3nico<\/span><\/h4>\n<p>[\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=\u00bb1_2&#8243; saved_specialty_column_type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.27.2&#8243; text_font=\u00bbMontserrat|700|||||||\u00bb link_font=\u00bb||||||||\u00bb link_text_color=\u00bb#ffffff\u00bb header_4_font=\u00bbMontserrat|700|||||||\u00bb header_4_font_size=\u00bb16px\u00bb header_4_line_height=\u00bb1.5em\u00bb background_color=\u00bb#fa546d\u00bb background_layout=\u00bbdark\u00bb custom_padding=\u00bb20px|20px|20px|20px|true|true\u00bb animation_style=\u00bbzoom\u00bb animation_delay=\u00bb450ms\u00bb animation_intensity_zoom=\u00bb20%\u00bb border_radii=\u00bbon|6px|6px|6px|6px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Inventario detallado de equipo de c\u00f3mputo<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2&#8243; _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column_inner type=\u00bb1_2&#8243; saved_specialty_column_type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.27.2&#8243; text_font=\u00bbMontserrat|700|||||||\u00bb link_font=\u00bb||||||||\u00bb link_text_color=\u00bb#ffffff\u00bb header_4_font=\u00bbMontserrat|700|||||||\u00bb header_4_font_size=\u00bb16px\u00bb header_4_line_height=\u00bb1.5em\u00bb background_color=\u00bb#ffb342&#8243; background_layout=\u00bbdark\u00bb custom_padding=\u00bb20px|20px|20px|20px|true|true\u00bb animation_style=\u00bbzoom\u00bb animation_delay=\u00bb300ms\u00bb animation_intensity_zoom=\u00bb20%\u00bb border_radii=\u00bbon|6px|6px|6px|6px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h4><span>Soporte t\u00e9cnico de aplicaciones b\u00e1sicas de Office<\/span><\/h4>\n<p>[\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=\u00bb1_2&#8243; 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Soporte T\u00e9cnico Especializado: Preventivo y correctivo para laptops, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-445","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/solucionescomputacionales.com\/index.php?rest_route=\/wp\/v2\/pages\/445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solucionescomputacionales.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solucionescomputacionales.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solucionescomputacionales.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/solucionescomputacionales.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=445"}],"version-history":[{"count":8,"href":"https:\/\/solucionescomputacionales.com\/index.php?rest_route=\/wp\/v2\/pages\/445\/revisions"}],"predecessor-version":[{"id":483,"href":"https:\/\/solucionescomputacionales.com\/index.php?rest_route=\/wp\/v2\/pages\/445\/revisions\/483"}],"wp:attachment":[{"href":"https:\/\/solucionescomputacionales.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}